Free trial
New accounts start with a 7-day free trial. No card and no payment are needed to start. You are only charged if you choose to authorise AutoPay. If you do nothing, your account pauses by itself when the trial ends and nothing is charged. Your data is kept so you can continue later.
Some plans of Siva Billing are billed automatically every month through Razorpay AutoPay (UPI AutoPay, card or eNACH). This page explains exactly how it works.
What you agree to
When you authorise AutoPay you allow the plan amount shown on our Pricing page to be charged to your chosen payment method once every billing cycle (monthly), until you cancel. The amount and date are shown before you confirm, and again in your dashboard under Plan & billing.
Before each charge
Your bank or payment provider sends you a notification at least 24 hours before each debit, as required by RBI rules. Charges above the limit set by RBI need your approval each time. After each payment you receive a receipt, and an invoice is available in your billing history.
Cancel any time
Press Cancel AutoPay in Dashboard → Plan & billing, or email mail@sivabilling.in. Cancellation takes effect at the end of the current billing cycle and nothing further is charged. You can also revoke the mandate in your UPI app or with your bank.
Changing plan or price
If you change plan, the old AutoPay ends at the end of the cycle and you authorise the new amount. If we ever change the price of your plan we will email you in advance, and you may cancel before the change applies.
If a payment fails
We may retry it. If it still fails your account is paused until payment is received, and we email you. Your data is not deleted because of a failed payment.
Refunds and disputes
See the Refund & Cancellation Policy. For a payment problem write to mail@sivabilling.in or use the Grievance Redressal process.