Help & Guides

1. Sign in to your dashboard and open Downloads.
2. Press Download for Windows and run the file.
3. Windows may show “Windows protected your PC” for new software. Only continue if you downloaded it from this website; you can compare the checksum shown on the Downloads page.
4. Sign in to the app with the same email and password you use on this website. Staff use the login their owner created for them.

Bills are laid out as an 80 mm receipt, which suits thermal receipt printers. Any other printer your Windows computer can use also works.

1. Install your printer in Windows (use the driver from its maker) and check it prints a test page.
2. Finish a bill in the app and click Print.
3. Choose your printer in the Windows print window and print. Choose Save as PDF if you want a file instead.

We do not sell printers. If a bill looks cut off or too small, check the paper size in the printer’s properties (80 mm roll for a thermal printer) and contact us if you need help.

A USB or Bluetooth scanner works like a keyboard: it types the number and presses Enter. In your scanner’s manual, make sure it is in keyboard (HID) mode and set to add Enter (carriage return) after each scan.

Test it in Downloads → Test your barcode scanner. If it says “Scanner detected”, it is ready.

In the app open Products → Add product, scan or type the barcode, and enter the name and price. For loose items without a barcode use Make internal barcode and print it on a label. If you scan an unknown barcode while billing, the app offers a quick “new product” form.

Products and stock are shared between all your computers.

Open GST settings: say whether you are registered, enter your GSTIN, choose the default percentage and whether your prices include GST. You can set a different rate for any product inside the app. If you are not registered, bills are issued without GST.

After changing GST, press Sync now in the app.

Add staff under Team & permissions and choose what each person may do. Each plan allows a number of users and computers; remove old computers on the same page to free a slot.

After completing a bill, type the customer’s email or mobile number and press Email or WhatsApp. Email is sent by our server, so the bill must be synced first. WhatsApp opens with the bill typed out; you press send.

The app keeps working without internet. Bills are saved on the computer and sent to the website automatically when the connection returns. The top bar shows how many are waiting.

Recurring plans are paid with Razorpay AutoPay (UPI, card or eNACH). Authorise once in Plan & billing; you can cancel there at any time. Every payment appears in your billing history with a printable invoice and a PDF.

To change plan, press Request plan change on the same page. We confirm by email. See the Refund & Cancellation Policy.

Reports shows sales, GST, payment modes and top items from every computer, with a CSV download. The app also has reports for the computer you are on.

Developers can read bills with an API key and receive a signed webhook for every new bill. Create the key and the webhook under API & webhooks; the page has a copy-paste verification example.

In Profile you can download a copy of your data or delete your account. Deleting is permanent.

• I cannot sign in. Check your email and password. After several wrong attempts you must wait 15 minutes. If it says the account is not active, we have not activated it yet.
• “Computer limit reached”. Remove an old computer in Team & permissions, or ask to change plan.
• Bills are not syncing. Check the internet connection and press Sync now. Your account must be active.
• The scanner types but nothing happens. Click the scan box first, and make sure the scanner adds Enter after each scan.
• GST looks wrong. Check GST settings and the product’s own rate, then press Sync now.
• I did not get an email. Look in your spam folder, or write to us.