If you have a complaint about Siva Billing, our software, a payment or the way we handle your data, please tell us. We take every complaint seriously.
Grievance officer
Name: Sivaraman
Provider: Sivaraman (Individual / Freelancer)
Email: mail@sivabilling.in
Phone: +91 85267 75997
Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST
How to complain
- Email the address above, or use the contact form and choose the topic “Complaint”.
- Include your account email, what happened, when, and any bill or payment ID.
What happens next
- We acknowledge your complaint within 48 hours.
- We aim to resolve it within one month of receiving it.
If you are not satisfied
You can contact the National Consumer Helpline on 1915 (or 1800-11-4000) or at consumerhelpline.gov.in. For payment disputes you can also contact your bank or Razorpay. For personal-data concerns you may approach the Data Protection Board of India.